Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Ater I installed 57; computer is so slow, can I go back to previous version

  • 2 답장
  • 6 이 문제를 만남
  • 1 보기
  • 최종 답변자: Wurli

more options

It is so slow, even revealing characters as I type, scrolling the screen up and down.

It is so slow, even revealing characters as I type, scrolling the screen up and down.

선택된 해결법

No change - computer is so slow even in typing that I have had to switch to Chrome to do anythin.

문맥에 따라 이 답변을 읽어주세요 👍 2

모든 댓글 (2)

more options

Hi Wurli,

You might want to do a Firefox Refresh.

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

more options

선택된 해결법

No change - computer is so slow even in typing that I have had to switch to Chrome to do anythin.