Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Friend had automatic update from Firefox a couple days ago. Since then, he CANNOT write any emails from his CenturyLink email account.

  • 1 답장
  • 2 이 문제를 만남
  • 1 보기
  • 최종 답변자: user633449

more options

My friend had an automatic Firefox update on his computer a couple days ago. Since then, he can open emails, BUT he cannot REPLY to any of them. Nor can he WRITE any emails. His email address is [e-mail address removed by mod]. This is a business email account and he has had to resort to using his email account through Internet Explorer. He prefers Firefox, in general, so any help you can provide would be greatly appreciated. (N.B.: He does not want to Register for Firefox, so I am asking this on his behalf.)

My friend had an automatic Firefox update on his computer a couple days ago. Since then, he can open emails, BUT he cannot REPLY to any of them. Nor can he WRITE any emails. His email address is [e-mail address removed by mod]. This is a business email account and he has had to resort to using his email account through Internet Explorer. He prefers Firefox, in general, so any help you can provide would be greatly appreciated. (N.B.: He does not want to Register for Firefox, so I am asking this on his behalf.)

글쓴이 user633449 수정일시

모든 댓글 (1)

more options

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.