Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

Firefox crashes

  • 1 답장
  • 2 이 문제를 만남
  • 6 보기
  • 최종 답변자: FredMcD

CindyMarsch
CindyMarsch
more options

Crash ID: bp-280d2eb8-4c68-4a39-a417-f245e1171127

This is the most recent of the crash reports sent (many on the same day). Firefox is crashing every time I open it. It started yesterday as I was trying to click a link to reply to a gmail message, then started crashing even before I could view gmail. Other tabs crashed, too. I have followed troubleshooting protocol to use safe mode, etc., with no improvement. Yes, I have the latest version installed. I remember an update notification about a week ago and it's been working fine until yesterday.

Crash ID: bp-280d2eb8-4c68-4a39-a417-f245e1171127 This is the most recent of the crash reports sent (many on the same day). Firefox is crashing every time I open it. It started yesterday as I was trying to click a link to reply to a gmail message, then started crashing even before I could view gmail. Other tabs crashed, too. I have followed troubleshooting protocol to use safe mode, etc., with no improvement. Yes, I have the latest version installed. I remember an update notification about a week ago and it's been working fine until yesterday.

모든 댓글 (1)

FredMcD
FredMcD
more options

bp-280d2eb8-4c68-4a39-a417-f245e1171127 Signature: mozilla::dom::HTMLFormControlsCollectionBinding:: CreateInterfaceObjects

KERNELBASE.dll = Microsoft

Perform a System File Check to fix corrupted system files

Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true

Wiki - Windows 10 System File Check http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93