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the user setting file always can't loading, I try every method on internet, all can't work

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  • 최종 답변자: cor-el

astwastw
astwastw
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I try every method I can do, like reset my user setting file(https://support.mozilla.org/zh-TW/kb/profile-manager-create-and-remove-firefox-profiles),delete it,create it, and also I try uninstall firefox and remove the file(https://support.mozilla.org/zh-TW/kb/firefox-wont-start-find-solutions#w_eahikoecaeoe-firefox-aojjeggoeekuagclajcgniogeahigoai), all the method does't work, please give me some help QQ

I try every method I can do, like reset my user setting file(https://support.mozilla.org/zh-TW/kb/profile-manager-create-and-remove-firefox-profiles),delete it,create it, and also I try uninstall firefox and remove the file(https://support.mozilla.org/zh-TW/kb/firefox-wont-start-find-solutions#w_eahikoecaeoe-firefox-aojjeggoeekuagclajcgniogeahigoai), all the method does't work, please give me some help QQ

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FredMcD
FredMcD
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What's your computer system and Firefox version?

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

cor-el
cor-el
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Do you mean this issue?

Can you bring up the Profile Manager?

You can also try the 32-bit Firefox version.