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Why won't my Firefox Account manager load?

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  • 최종 답변자: cor-el

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I downloaded Firefox today and created a Firefox Account, but I wanted to change the password to something stronger. I attempted to do this through the Manage Account option but the page would never load. I decided to try logging out then resetting my password through the "forgot password" option and had them send me an email to reset, but the page I was linked to in the email would never load, either. Is this a glitch or have I done something wrong?

I downloaded Firefox today and created a Firefox Account, but I wanted to change the password to something stronger. I attempted to do this through the Manage Account option but the page would never load. I decided to try logging out then resetting my password through the "forgot password" option and had them send me an email to reset, but the page I was linked to in the email would never load, either. Is this a glitch or have I done something wrong?

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Thank you for your quick response and suggestions.

Unfortunately, I do not think this is necessarily a syncing issue because even the email for resetting my Firefox Account password sent me to a page which never loaded. I think there is something wrong with the Account Manager.

The attached image shows what I am seeing when I attempt to change my password or manage my account:

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Means nothing to us here at least most of us. Follow instructions on the url's. If you think not seeing the page is a Firefox issue then supply information as have none here. Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Now in the Reply Box on the forum page, do a right-click in the box and select Paste.

This will show us your system details. No Personal Information Is Collected.

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You can try to log in to the Firefox account via this website.