Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Bookmark library won't work

  • 2 답장
  • 3 이 문제를 만남
  • 4 보기
  • 최종 답변자: jep1975

more options

When I go to Bookmarks/Show All Bookmarks, none of my bookmarks appear. When I click on the Organize button, all of the options (such as New Bookmark, New Folder, etc) are greyed out so I can't add any folders or reorganize them.

Oddly, when I bookmark a page, the bookmark is accepted -- but it doesn't appear in the Library.

I have tried everything I can think of -- I've uninstalled Firefox and reinstalled it from scratch, I've tried restoring my bookmarks from when they were working fine, I've imported bookmarks from Chrome, I've disabled my add-ons -- but nothing works.

I am using Windows 10 Home version. Any idea what the heck is going on?

Thanks.

JEP

When I go to Bookmarks/Show All Bookmarks, none of my bookmarks appear. When I click on the Organize button, all of the options (such as New Bookmark, New Folder, etc) are greyed out so I can't add any folders or reorganize them. Oddly, when I bookmark a page, the bookmark is accepted -- but it doesn't appear in the Library. I have tried everything I can think of -- I've uninstalled Firefox and reinstalled it from scratch, I've tried restoring my bookmarks from when they were working fine, I've imported bookmarks from Chrome, I've disabled my add-ons -- but nothing works. I am using Windows 10 Home version. Any idea what the heck is going on? Thanks. JEP

모든 댓글 (2)

more options

You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

  • use "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page

See also:


If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page can't repair the places.sqlite database then remove all places.sqlite files in the Firefox profile folder with Firefox closed to make Firefox rebuild the places.sqlite database from the most recent JSON backup in the bookmarkbackups folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

more options

Thanks for this info. I must admit I can't understand a word of it, but I will get a Dell support person to help me with it. With luck, it will solve the problem.