Cant play my Google Play movies, works fine in Chrome.
when I try to play my movies on Google Play website I only get a preview movie not the full movie. When I access the same page on Chrome and click on a movie the full playable version appears.
글쓴이 metalmick 수정일시
선택된 해결법
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
Type about:preferences<enter> in the address bar.
- Cookies; Select Privacy. Under History, select
Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network.
[v57+] Select Privacy. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
While you are in Safe Mode;
Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.
How to disable Hardware Acceleration {web link}
문맥에 따라 이 답변을 읽어주세요 👍 0모든 댓글 (5)
선택된 해결법
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
Type about:preferences<enter> in the address bar.
- Cookies; Select Privacy. Under History, select
Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network.
[v57+] Select Privacy. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
While you are in Safe Mode;
Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.
How to disable Hardware Acceleration {web link}
Changed cookie settings. But no cache tab, no advanced tab or network tab to be seen???
글쓴이 metalmick 수정일시
Found cached web content tab (not under adavnced-network) it is on same page as cookies. cleared it. didnt work. Trying safe mode now.
Ok fixed it. It worked fine in Safe Mode. Further investigation showed that my 'Ghostery' plug in was blocking the videos. Made Google Play an exemption and now works perfectly. Many thanks.
Glad to help. Safe Surfing.