Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

cannot restore bookmarks

  • 2 답장
  • 1 이 문제를 만남
  • 2 보기
  • 최종 답변자: Jim

more options

When I reopened Firefox 60 all of my Bookmarks were gone 10 minutes after I closed Firefox. I tried to restore them from the Import and Backup Tab but was shown a message "Unable to process the backup file". This message appeared on every attempt trying all of 15 backups on the list. Google search led me to more useless information as to how to solve the problem. I then found all my old .jsonlz4 file and tried to restore them using the "choose file" option on the Import and Backup Tab. This did not work an I do not know why. Can anyone tell me how to restore my Bookmarks? Why doesn't the Firefox Restore Tab work?

When I reopened Firefox 60 all of my Bookmarks were gone 10 minutes after I closed Firefox. I tried to restore them from the Import and Backup Tab but was shown a message "Unable to process the backup file". This message appeared on every attempt trying all of 15 backups on the list. Google search led me to more useless information as to how to solve the problem. I then found all my old .jsonlz4 file and tried to restore them using the "choose file" option on the Import and Backup Tab. This did not work an I do not know why. Can anyone tell me how to restore my Bookmarks? Why doesn't the Firefox Restore Tab work?

선택된 해결법

You usually get this error message when the places.sqlite file is corrupted.

You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

  • use "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page

See also:

If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (2)

more options

선택된 해결법

You usually get this error message when the places.sqlite file is corrupted.

You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

  • use "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page

See also:

If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

more options

I removed the 2 places.sqlite files, restarted Firefox an viola! my bookmarks are back. Thanks a lot for your help. Jim