Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

After Version update, cannot update addons, nor install addons, nor restore bookmarks

  • 1 답장
  • 1 이 문제를 만남
  • 2 보기
  • 최종 답변자: Voumer

more options

I appreciatte any help from the fellow members.

Using Firefox ESR 32 bit no problems, Win10 Home v, 1607, OS build 14393.1944 , 64-bit .

As soon as I updated to ESR version 52.7.3, problems started.

Problem 1:

Cannot update addons via https://addons.mozilla.org/en-US/firefox/

Tried updating addons such as Https Everywhere, Ublock Origin, and got error messages saying:

""This add-on could not be downloaded because of a connection failure"".

Tried to solve this by: 1.1- erasing all cookies, cache, site preferences, offline storage -it di not help. 1.2 - removed one addons and tried to install it again - could not install it again, same error message. 1.3- then refreshing Firefox - no help. 1.4- then erasing the Firefox profile folder under Appdata - no help. 1.5 - Uninstalled ESR version, erased the Profile folder that remained, and installed the latest Quantum Version 10 fresh -no help either.

Same error when trying to install any addon install addons compatible with webextension.

Problem 2: Following problem 1 above, I tried the bookmark restore option on version 10. But Firefox freezes and does not complete the bookmark restore (from file with an extension .json).

Refred the new version 10, but no help. Uninstalled it, installed again the latest ESR version, but still does not work.

Any other ideas? Thanks.

I appreciatte any help from the fellow members. Using Firefox ESR 32 bit no problems, Win10 Home v, 1607, OS build 14393.1944 , 64-bit . As soon as I updated to ESR version 52.7.3, problems started. Problem 1: Cannot update addons via https://addons.mozilla.org/en-US/firefox/ Tried updating addons such as Https Everywhere, Ublock Origin, and got error messages saying: ""This add-on could not be downloaded because of a connection failure"". Tried to solve this by: 1.1- erasing all cookies, cache, site preferences, offline storage -it di not help. 1.2 - removed one addons and tried to install it again - could not install it again, same error message. 1.3- then refreshing Firefox - no help. 1.4- then erasing the Firefox profile folder under Appdata - no help. 1.5 - Uninstalled ESR version, erased the Profile folder that remained, and installed the latest Quantum Version 10 fresh -no help either. Same error when trying to install any addon install addons compatible with webextension. Problem 2: Following problem 1 above, I tried the bookmark restore option on version 10. But Firefox freezes and does not complete the bookmark restore (from file with an extension .json). Refred the new version 10, but no help. Uninstalled it, installed again the latest ESR version, but still does not work. Any other ideas? Thanks.

선택된 해결법

I managed to restore bookmarks. The places.sqlite file somehow got damaged. I followed instructions found on other topics and got the bookmarks going.

But I still cannot install addons.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (1)

more options

선택된 해결법

I managed to restore bookmarks. The places.sqlite file somehow got damaged. I followed instructions found on other topics and got the bookmarks going.

But I still cannot install addons.