Looks like you have a problem with your CAPS LOCK key, too. May be time for a new keyboard. ------------- Use the Snipping Tool in Windows 7. See this support article. [https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem#w_tools How do I create a screenshot of my problem using the Snipping Tool?] https://en.wikipedia.org/wiki/Snipping_Tool It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB. Then use the '''Browse ....''' button below the '''''Post a Reply''''' text box to upload the screenshot.