Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Can't create new account with email previously used as secondary email on another account

  • 4 답장
  • 1 이 문제를 만남
  • 20 보기
  • 최종 답변자: Alechilles

more options

Hello,

I created an account yesterday using 22alec22@xgmail.com. Later I realized I would want two separate accounts for my work devices and my personal devices. I added alec.gall@#rap-city.com as my secondary then set it as my primary. Then I removed 22alec22@xmail.com from that account entirely.

Now I'm trying to create a new account using 22alec22@xmail.com again, but it keeps giving me an error that says "Prmary account email required to sign-in" when I click create account. Any help is highly appreciated!

Regards, Alec G.

moderator obfuscated the email domain names to thwart spiders that grab email addresses

Hello, I created an account yesterday using 22alec22@''x''gmail.com. Later I realized I would want two separate accounts for my work devices and my personal devices. I added alec.gall@#rap-city.com as my secondary then set it as my primary. Then I removed 22alec22@''x''mail.com from that account entirely. Now I'm trying to create a new account using 22alec22@''x''mail.com again, but it keeps giving me an error that says "Prmary account email required to sign-in" when I click create account. Any help is highly appreciated! Regards, Alec G. ''moderator obfuscated the email domain names to thwart spiders that grab email addresses''

글쓴이 the-edmeister 수정일시

선택된 해결법

The email address that was used when the Firefox Account / Sync account was originally created is the account name or "username" and that doesn't change when a secondary email address is added; and then the former primary account email address is hidden / removed or the email account is no longer accessible by the user.

To be able to "re-use" an email address for another Firefox Account the original Firefox Account would need to be deleted.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (4)

more options

Sorry, you need unique email addresses for each Firefox Account that you set up. The email address is the primary identifier for the Firefox Account; the secondary email address can be made the "primary email address", but that doesn't "free-up" the primary email address for the creation of another Firefox Account - that "primary email address" is still the primary identifier for the Firefox Account even if the user stops using it to log in to Sync.

more options

Even if I've removed that other email address from the first account? It shouldn't be part of the account at all anymore.

more options

선택된 해결법

The email address that was used when the Firefox Account / Sync account was originally created is the account name or "username" and that doesn't change when a secondary email address is added; and then the former primary account email address is hidden / removed or the email account is no longer accessible by the user.

To be able to "re-use" an email address for another Firefox Account the original Firefox Account would need to be deleted.

more options

Alrighty. I guess I'll just have to delete and recreate the account. Thank you for your help!