Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Website loading but just showing blank screen.

  • 1 답장
  • 1 이 문제를 만남
  • 4 보기
  • 최종 답변자: FredMcD

more options

Sometimes when I try to load a new website, it appears to have finished loading, but there's just a blank screen. I first I thought it was just my internet being slow and the page just timing out, but then sometimes if I load a youtube video, the video the will start and the audio plays, without there being anything actually displayed on the screen. If I try to reload the page, it does nothing, but closing and reopening the page in a new tab does work.

Sometimes when I try to load a new website, it appears to have finished loading, but there's just a blank screen. I first I thought it was just my internet being slow and the page just timing out, but then sometimes if I load a youtube video, the video the will start and the audio plays, without there being anything actually displayed on the screen. If I try to reload the page, it does nothing, but closing and reopening the page in a new tab does work.

모든 댓글 (1)

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}