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[Solved] Passwords not saved after upgrade

parcelvulture
parcelvulture
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After upgrading Thunderbird, passwords are not saved anymore. The story: 1. I used a profile with Thunderbird 52 under Windows with several email accounts that I kept using for many years of Thunderbird upgrades. Always worked like a charm. 2. Computer died. Bought new one, installed Ubuntu. Came with Thunderbird 60.2.1. 3. Restored Thunderbird profile from (1). Thunderbird sees it and shows the email accounts. 4. Thunderbird won't connect to any email servers and keeps asking for passwords all the time. 5. Logs say JavaScript error: jar:file:///usr/lib/thunderbird/omni.ja!/components/crypto-SDR.js, line 179: NS_ERROR_FAILURE: Couldn't decrypt string

I appreciate any help that doesn't require re-downloading all email :)

After upgrading Thunderbird, passwords are not saved anymore. The story: 1. I used a profile with Thunderbird 52 under Windows with several email accounts that I kept using for many years of Thunderbird upgrades. Always worked like a charm. 2. Computer died. Bought new one, installed Ubuntu. Came with Thunderbird 60.2.1. 3. Restored Thunderbird profile from (1). Thunderbird sees it and shows the email accounts. 4. Thunderbird won't connect to any email servers and keeps asking for passwords all the time. 5. Logs say JavaScript error: jar:file:///usr/lib/thunderbird/omni.ja!/components/crypto-SDR.js, line 179: NS_ERROR_FAILURE: Couldn't decrypt string I appreciate any help that doesn't require re-downloading all email :)

글쓴이 parcelvulture 수정일시

선택된 해결법

Nevermind, deleting "pkcs11.txt" from the profile or starting in safe mode fixes the issue.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (5)

parcelvulture
parcelvulture 질문자
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선택된 해결법

Nevermind, deleting "pkcs11.txt" from the profile or starting in safe mode fixes the issue.

SharkyCA
SharkyCA
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Trying to understand this completely. I have had a lot of headaches around the update from 52.9.1 to 60.3.0 Are you saying after the upgrade I should "delete pkcs.txt" from the profile and this will re-instate my passwords?

I have reinstalled 52.9.1 numerous times and finally deleted all reference to ThunderBird went to a clean install of 52.9.1 reinstalled my email settings from a Mozbackup file being careful to be disconnected from the internet as the default is to immediately load the 60.3.0 update!

Now running 52.9.1 email back up and running and "AUTO UPDATE" turned OFF!

Reported in Bug 1505038

글쓴이 SharkyCA 수정일시

parcelvulture
parcelvulture 질문자
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What worked for me: - close t52 - back up profile - uninstall t52 - delete pkcs11.txt in profile - install t60 - run t60 with profile manager - select profile

SharkyCA
SharkyCA
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parcelvulture said

What worked for me: - close t52 - back up profile - uninstall t52 - delete pkcs11.txt in profile - install t60 - run t60 with profile manager - select profile

You say T60 with "Profile Manager" is that a component of T60? or is Profile Manager an add on?

parcelvulture
parcelvulture 질문자
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Let me google that for you https://support.mozilla.org/en-US/kb/using-multiple-profiles