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V60.3.0 cannot delete emails or empty trash. Trash and trash.msf have been deleted.

  • 2 답장
  • 1 이 문제를 만남
  • 2 보기
  • 최종 답변자: w4wyi

w4wyi
w4wyi
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11/8/18 had a forced update of Thunderbird to v60.3.0 (32 bit, Win10). Now I cannot delete any email messages or empty the trash folder. I have deleted trash and trash.msf files but still have the problem. Error message is "The current operation on 'Inbox' (or 'Trash') did not succeed. The email seriver for account ... responded: [SERVERBUG] Internal error occured. How do I fix this? How can I go back to the previous version that worked correctly?

11/8/18 had a forced update of Thunderbird to v60.3.0 (32 bit, Win10). Now I cannot delete any email messages or empty the trash folder. I have deleted trash and trash.msf files but still have the problem. Error message is "The current operation on 'Inbox' (or 'Trash') did not succeed. The email seriver for account ... responded: [SERVERBUG] Internal error occured. How do I fix this? How can I go back to the previous version that worked correctly?

선택된 해결법

Subscribe to see the server Trash folder. Right click on imap mail account and select 'Subscribe' Click on 'Refresh' button select/highlight trash and click on 'Subscribe' click on 'OK'

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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선택된 해결법

Subscribe to see the server Trash folder. Right click on imap mail account and select 'Subscribe' Click on 'Refresh' button select/highlight trash and click on 'Subscribe' click on 'OK'

w4wyi
w4wyi 질문자
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Thank you very much. The problem was a coincidence to the 60.3.0 upgrade. The REAL problem that happened at the same time was with Comcast/Xfinity email servers. I was actually able to get a Comcast agent that was familiar with the problem. It took a few hours but the server problem was resolved.

I appreciate your help.