I am unable to delete bookmarks
I am unable to delete bookmarks that are on the toolbar and in the "other bookmarks". When I look at the ones in the show all bookmarks window, there is no location information. I am unable to open them or delete them. When I right click and look at the properties, a grey box opens with cancel and save buttons. Nothing else. I have Firefox Quantum 64.0. I have a Macbook Pro. MacOS Mojave 10.14.2
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If you use Sync then best is to disconnect Sync temporarily during troubleshooting.
You can check for problems with the places.sqlite (bookmarks and history) and favicons.sqlite files in the Firefox profile folder.
- use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page
in case errors are reported close and restart Firefox and retry
See also:
- http://kb.mozillazine.org/Locked_or_damaged_places.sqlite
- https://support.mozilla.org/en-US/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
If "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.
- keep a backup copy of places.sqlite in case a new places.sqlite database has to be created
- http://kb.mozillazine.org/Unable_to_process_the_backup_file_-_Firefox
See also:
You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.
- Help -> Troubleshooting Information -> Profile Directory:
Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder - http://kb.mozillazine.org/Profile_folder_-_Firefox