Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

full-page screenshots not working in Gmail

more options

When I try to take a full-page screenshot in Gmail, I only get the visible portion of the page. Full-page screenshots on other sites (like washingtonpost.com) seem to work fine.

When I try to take a full-page screenshot in Gmail, I only get the visible portion of the page. Full-page screenshots on other sites (like washingtonpost.com) seem to work fine.

선택된 해결법

Unfortunately, it appears to be an issue with the way that Gmail is designed.

Basically, the Gmail website displays in fullscreen, but each email that you open appears in a scrollable window within the big Gmail page. So when you are taking a fullscreen screenshot in Firefox, it's taking the fullscreen, but it just can't scroll that small window with the email in it.

I hope I explained that clear enough.

Unfortunately, there's not much that we can do to help you here. The best option is likely to file a bug on the Bugzilla platform and a Firefox developer will diagnose the cause and hopefully patch the issue in a later version of Firefox.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (1)

more options

선택된 해결법

Unfortunately, it appears to be an issue with the way that Gmail is designed.

Basically, the Gmail website displays in fullscreen, but each email that you open appears in a scrollable window within the big Gmail page. So when you are taking a fullscreen screenshot in Firefox, it's taking the fullscreen, but it just can't scroll that small window with the email in it.

I hope I explained that clear enough.

Unfortunately, there's not much that we can do to help you here. The best option is likely to file a bug on the Bugzilla platform and a Firefox developer will diagnose the cause and hopefully patch the issue in a later version of Firefox.