Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Windows just performed an update 6/12/2019 and my bookmarks are gone. Does Firefox do backups or was I suppose to be doing it?

  • 3 답장
  • 1 이 문제를 만남
  • 7 보기
  • 최종 답변자: Doris001

more options

Is all hope lost? I assumed Firefox performed backups for bookmarks. Was I suppose to do this? Microsoft forced an update on my computer and Firefox bookmarks are gone. Other apps are in a similar condition.

Is all hope lost? I assumed Firefox performed backups for bookmarks. Was I suppose to do this? Microsoft forced an update on my computer and Firefox bookmarks are gone. Other apps are in a similar condition.

선택된 해결법

After re-reading your question: did Windows do one of those really major updates that might have moved your data to a folder named

C:\Windows.old

If you see that folder, before exploring further, please turn on viewing of hidden files and folders:

https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files

The try to find:

C:\Windows.old\Users\your-user-name\AppData\Roaming\Mozilla\Firefox\Profiles

Do you have anything there?

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (3)

more options

Sorry to hear about this problem -- all hope is not lost.

If you haven't already, could you close out of Firefox and do a normal Windows shutdown and restart to complete any pending updates and release any file locks.

If Firefox again starts up without your bookmarks, could you check whether any recent backups are available through the Restore menu. This article will get you there: Restore bookmarks from backup or move them to another computer.

Anything so far?

more options

선택된 해결법

After re-reading your question: did Windows do one of those really major updates that might have moved your data to a folder named

C:\Windows.old

If you see that folder, before exploring further, please turn on viewing of hidden files and folders:

https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files

The try to find:

C:\Windows.old\Users\your-user-name\AppData\Roaming\Mozilla\Firefox\Profiles

Do you have anything there?

more options

Problem solved thanks for the help.