Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

I updated to 64bit and lost 3 years of emails back to 2016 for current folders.

  • 2 답장
  • 1 이 문제를 만남
  • 4 보기
  • 최종 답변자: Matt

more options

I updated Thunderbird to 64bit. When I ran it, I only had emails up to 2016. In some cases, if the folder was a new one then the emails to 2019 are there. Many folders are missing. Also, my address book is the same way. Two days ago before I did the upgrade, AT&T changed their servers from att.yahoo to att but I don't think that damaged anything since this was before the Thunderbird upgrade.

I updated Thunderbird to 64bit. When I ran it, I only had emails up to 2016. In some cases, if the folder was a new one then the emails to 2019 are there. Many folders are missing. Also, my address book is the same way. Two days ago before I did the upgrade, AT&T changed their servers from att.yahoo to att but I don't think that damaged anything since this was before the Thunderbird upgrade.

글쓴이 Wayne Mery 수정일시

선택된 해결법

go to the about:profiles entry in the troubleshooting information (Help menu)

Select the profile listed that is not your current default profile and make it the default and restart Thunderbird.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (2)

more options

PS. I found a backup profile from 6 months ago. I moved the latest profile to a temp directory (just in case) and put the backup profile in. Same problem.

more options

선택된 해결법

go to the about:profiles entry in the troubleshooting information (Help menu)

Select the profile listed that is not your current default profile and make it the default and restart Thunderbird.