Firefox displays blank page when opened. Options page is also blank. How to fix?
I had to uninstall and reinstall Firefox on one of our servers. Now it opens to a blank page. The Options page is also blank. I can't get to any settings. Safe Mode does the same thing. I tried the 32 bit version and it works fine but need to use the 64 bit version which gives me a blank page. The other two servers work fine with 64 bit. I have uninstalled and reinstalled without success.
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Start Firefox in Safe Mode {web link}
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
Opps . . . Sorry.
Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;
- Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
- Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see
Configure firewalls so that Firefox can access the Internet. {web link}
The two other servers running firefox use the same firewall. I installed the 32 bit version and it works fine. But I need to run the 64bit version. I get the same blank screens in Safe mode.
The other two servers are not blocked by the firewall.
Did you follow the instructions I posted?
Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?
http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia