Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

Can't uninstall firefox

  • 3 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: ianjteacher

ianjteacher
ianjteacher
more options

I can't uninstall firefox. When I go to remove programs a message comes up that the computer can't find helper.exe (which is the uninstall program). I then copied and pasted a helper.exe from another computer. I can open the exe as an administrator but then nothing further happens. I also tried downloading firefox again, but it won't install, presumably because I have to uninstall the previous version first.

I can't uninstall firefox. When I go to remove programs a message comes up that the computer can't find helper.exe (which is the uninstall program). I then copied and pasted a helper.exe from another computer. I can open the exe as an administrator but then nothing further happens. I also tried downloading firefox again, but it won't install, presumably because I have to uninstall the previous version first.

선택된 해결법

I've sorted the issue (by uninstalling via windows 7) so no need to reply

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (3)

ianjteacher
ianjteacher 질문자
more options

선택된 해결법

I've sorted the issue (by uninstalling via windows 7) so no need to reply

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

ianjteacher said

I've sorted the issue (by uninstalling via windows 7) so no need to reply

For future reference by others who might come across this thread, how is that different from using the Add/Remove Programs control panel?

ianjteacher
ianjteacher 질문자
more options

Sorry I don't remember how I did it. I just tried lots of different things.