Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Why are email msgs, when I dbl click on them, showing up blank as pop-ups?

  • 3 답장
  • 1 이 문제를 만남
  • 3 보기
  • 최종 답변자: usanm

more options

Upon double clicking my email msgs, I used to get a pop-up showing the entire message. Now, when dbl-clicking on the msg, a pop-up comes up, but the entire page is black and no message is showing at all. This just happened upon the latest Firefox 64bit for Windows10 having downloaded. I also added my email website as an exception under "block pop ups" in Firefox.

Upon double clicking my email msgs, I used to get a pop-up showing the entire message. Now, when dbl-clicking on the msg, a pop-up comes up, but the entire page is black and no message is showing at all. This just happened upon the latest Firefox 64bit for Windows10 having downloaded. I also added my email website as an exception under "block pop ups" in Firefox.
첨부된 스크린샷

선택된 해결법

Actually, mine is blank now, too. In order to fix it, I had to liberalize my cookie settings for the site.

So normally I use the option "Delete cookies and site data when Firefox is closed", which is on the Privacy & Security tab of the Options page:

<center></center>

In order to get the message to load in the popup window, I granted cookie permission to https://outlook.live.com using the Exceptions dialog:

(0) Click the Manage Permissions button

(1) Paste https://outlook.live.com in the "Address of website" box

(2) Click the Allow button to add it to the list

(3) Click the Save Changes button at the lower right

Does that change work on yours?

Edit: Updated the numbering to match the new screenshot

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (3)

more options

My popup window has a little picture and text like "You can close this window now" instead of the email message. I think this started a couple weeks ago. I don't know whether Microsoft is working on fixing it. For now I think you'll need to use the reading pane to work with Outlook email in Firefox.

more options

선택된 해결법

Actually, mine is blank now, too. In order to fix it, I had to liberalize my cookie settings for the site.

So normally I use the option "Delete cookies and site data when Firefox is closed", which is on the Privacy & Security tab of the Options page:

<center></center>

In order to get the message to load in the popup window, I granted cookie permission to https://outlook.live.com using the Exceptions dialog:

(0) Click the Manage Permissions button

(1) Paste https://outlook.live.com in the "Address of website" box

(2) Click the Allow button to add it to the list

(3) Click the Save Changes button at the lower right

Does that change work on yours?

Edit: Updated the numbering to match the new screenshot

글쓴이 jscher2000 - Support Volunteer 수정일시

more options

I had Firefox browser in "private mode", so your solution didn't work even then; however, when Firefox was taken out of private mode and back to regular, it worked. Thanx.