Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Windows 10 64 bit freezing

more options

Is there any possibility that Firefox somehow contributes to the periodic freezes on Windows 10? Even when Firefox isn't running?

I've written Microsoft Forum so many times they aren't responding. I've done everything they've suggested and still the freezing comes back periodically. So I'm just checking other software suppliers I use regularly to see if they have a suggestion.

Thanks for your time and patience, BAB

Is there any possibility that Firefox somehow contributes to the periodic freezes on Windows 10? Even when Firefox isn't running? I've written Microsoft Forum so many times they aren't responding. I've done everything they've suggested and still the freezing comes back periodically. So I'm just checking other software suppliers I use regularly to see if they have a suggestion. Thanks for your time and patience, BAB

선택된 해결법

If Firefox is closed, theoretically, no Firefox processes should be running on the system. This is of course assuming that Windows is properly terminating the Firefox processes when Firefox closes and not leaving them running in the background for some reason. In my experience, it's pretty rare of Windows to leave Firefox processes running by mistake though.

Have you considered scanning your computer for malware or other infections? They could be doing something in the background that slows down your computer.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (3)

more options

If the same freezing happens also when Firefox is completely closed, then it doesn't sound like it's something that Firefox could be contributing too.

more options

I wouldn't suspect so, but my question was (I'm not trying to be rude) is there the slightest possibility that Firefox could enable such a freeze even if unopened. E.g., have you had a question like this in the past, and if so what was support's answer? I'm really beating the bushes here, and thanks much!

more options

선택된 해결법

If Firefox is closed, theoretically, no Firefox processes should be running on the system. This is of course assuming that Windows is properly terminating the Firefox processes when Firefox closes and not leaving them running in the background for some reason. In my experience, it's pretty rare of Windows to leave Firefox processes running by mistake though.

Have you considered scanning your computer for malware or other infections? They could be doing something in the background that slows down your computer.