We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

unable to add att.net email account

  • 5 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: Stans

more options

I have 3 ATT.net email accounts. They work on android devices and Firefox. 2 have been in use for years on Thunderbird. The third is fairly new and get error message when trying to add to Thunderbird. (Unable to log in at server. Probably wrong configuration, username or password). I know the username and password are correct. The configuration is the default pop3 settings (same as other ATT.net accounts on Thunderbird). What is the hangup?

I have 3 ATT.net email accounts. They work on android devices and Firefox. 2 have been in use for years on Thunderbird. The third is fairly new and get error message when trying to add to Thunderbird. (Unable to log in at server. Probably wrong configuration, username or password). I know the username and password are correct. The configuration is the default pop3 settings (same as other ATT.net accounts on Thunderbird). What is the hangup?

선택된 해결법

No, you can't. The Secure Mail Key is automatically generated and linked to your account. You can't and don't need to create your own secure mail key or "app specific password". You should be happy that this is the case, because chances of the exact same secure key getting generated for another account is impossible, but manually creating your own key opens a wide security hole because of tendencies to use the same password or slight variations of the same password on multiple accounts.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (5)

more options

Create a "secure mail key" for the new account, then use that in Thunderbird instead of your primary att password. See https://www.att.com/support/article/email-support/KM1240308

Also make sure POP access is enabled for the new account.

more options

Well I am half way there. I now have the account in Thunderbird but must use the secure mail key (difficult lettering). Can I change sign in to use the password that is linked to the att.net account

more options

No Yahoo who are in control here require the use of the "secure mail key"

more options

Do not understand response. I do have the account now and can only access with secure mail key. Want to change to password of my choice. How do I do this?

more options

선택된 해결법

No, you can't. The Secure Mail Key is automatically generated and linked to your account. You can't and don't need to create your own secure mail key or "app specific password". You should be happy that this is the case, because chances of the exact same secure key getting generated for another account is impossible, but manually creating your own key opens a wide security hole because of tendencies to use the same password or slight variations of the same password on multiple accounts.