Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

All "complex" UI fields not working on web-discord /twitter / vk.com

  • 2 답장
  • 1 이 문제를 만남
  • 9 보기
  • 최종 답변자: y.shapiro

more options

I use Firefox BROWSER 80.0 (64-Bit). Win 7 X64 SP1.

It is occuring now for 2-3 weeks. When I try to look any twitter video, and try to change the volume, I can only mute it or change to 1/5 volume. The volume control doesn't react to the mouse. On chrome everything works.

SAME problems on vk.com (russian facebook a kind of). It is occuring now for 2-3 weeks. Notification element sometimes just glitches and doesnt show new notifications if you click on the symbol. Also the main search field is not reacting to the inputs. And the sound controls of the videos glitch in the same way. On chrome everything works flawless.

SAME problem on Web-Discord. Can not enter a message, because "enter" on firefox doesn't send it but starts a new text line.

I use Firefox BROWSER 80.0 (64-Bit). Win 7 X64 SP1. It is occuring now for 2-3 weeks. When I try to look any twitter video, and try to change the volume, I can only mute it or change to 1/5 volume. The volume control doesn't react to the mouse. On chrome everything works. SAME problems on vk.com (russian facebook a kind of). It is occuring now for 2-3 weeks. Notification element sometimes just glitches and doesnt show new notifications if you click on the symbol. Also the main search field is not reacting to the inputs. And the sound controls of the videos glitch in the same way. On chrome everything works flawless. SAME problem on Web-Discord. Can not enter a message, because "enter" on firefox doesn't send it but starts a new text line.

모든 댓글 (2)

more options

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for messages about blocked content.


You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
more options

Doesn't help: I changed nothing, added nothing, updated nothing during this time. It also independently happens on other PCs with firefox browser. It is a new problem after recent updates.