Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Latest Firefox crashing on startup

  • 2 답장
  • 1 이 문제를 만남
  • 6 보기
  • 최종 답변자: FredMcD

more options

After the last Firefox update, it is crashing on startup. Safe Mode also crashes. I tried uninstalling and reinstalling, and it worked yesterday, but today it has started crashing again.

Crash report: bp-20c3ffd8-0c5e-4318-a20a-478f40201101

After the last Firefox update, it is crashing on startup. Safe Mode also crashes. I tried uninstalling and reinstalling, and it worked yesterday, but today it has started crashing again. Crash report: bp-20c3ffd8-0c5e-4318-a20a-478f40201101

모든 댓글 (2)

more options

bp-: 20c3ffd8-0c5e-4318-a20a-478f40201101 Signature: dgapi64.dll | RtlpExecuteHandlerForException | RtlDispatchException | KiUserExceptionDispatch

Crash Reason EXCEPTION_STACK_BUFFER_OVERRUN

EpMPApi.dll = McAfee Endpoint

COM_Sensor64.dll = ThinkVantage Active Protection System = Lenovo

OS_Plugin64.dll = Digital Guardian Agent ?

ame_smtpsensor64.dll = Digital Guardian

ame_outlooksensor64.dll = Digital Guardian

AE_MailSensor_Plugin64.dll = Digital Guardian

dgapi64.dll = Digital Guardian = Verdasys, Inc

more options

Update all of your protection programs. If the problem continues, disable all of them.

If Firefox loads properly, enable ONE of them, restart the browser.