Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox logging me out and deleting all saved passwords

  • 3 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: FredMcD

more options

Firefox logs me out every single day and when it logs me out of my Firefox account, it deletes all of my saved usernames and passwords. I have searched through all of the help articles I could find related to this and nothing has changed.

Firefox logs me out every single day and when it logs me out of my Firefox account, it deletes all of my saved usernames and passwords. I have searched through all of the help articles I could find related to this and nothing has changed.

모든 댓글 (3)

more options

Are you using any password programs/add-ons? What about the rest of your profile? Settings, bookmarks, history, passwords . . . .

more options

I do not believe I am using any password programs. My bookmarks are not affected, nor is my history. I haven't messed with any settings that I would notice if they changed. I have some add-ons on my phone but my phone does not have this issue, only my desktop does. As previously, it is only the usernames/passwords that get deleted.

more options

If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.


Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible