Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Laptop/mouse freezes after closing Firefox browser

  • 1 답장
  • 1 이 문제를 만남
  • 7 보기
  • 최종 답변자: FredMcD

more options

My computer freezes for anywhere between 30 seconds to a minute or two when I close the Mozilla Firefox browser after having it open for a longer period of time. The mouse will not move and clicking does nothing. I don't normally have any other programs running, because usually I close out of everything else first and internet last. My Firefox is up to date as is my Windows 10. I'm really not sure what's causing the problem.

My computer freezes for anywhere between 30 seconds to a minute or two when I close the Mozilla Firefox browser after having it open for a longer period of time. The mouse will not move and clicking does nothing. I don't normally have any other programs running, because usually I close out of everything else first and internet last. My Firefox is up to date as is my Windows 10. I'm really not sure what's causing the problem.

모든 댓글 (1)

more options

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh).

Open a page or two, then close the browser.

Is the problem still there?