You need to reset your primary password. 1. Go to chrome://pippki/content/resetpassword.xhtml 2. Press enter 3. Click on reset button to reset your primary password

Note that you lose all current logins if you reset the Primary Password. *https://support.mozilla.org/en-US/kb/reset-your-primary-password-if-youve-forgotten-it You may want to backup logins.json and key4.db in case you want to retry in the future. You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the <b>about:profiles</b> page. *Help -> More Troubleshooting Information -> Profile Folder/Directory:<br>Windows: Open Folder; Linux: Open Directory; Mac: Show in Finder *https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data