Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Already running programs that don't work and can't be turned off with win task manager

  • 1 답장
  • 1 이 문제를 만남
  • 6 보기
  • 최종 답변자: cor-el

more options

When I start win10 I get an error message about FF or TB already have FF running but not responding. Neither program is on the startup menu. So neither program works.

When I start win10 I get an error message about FF or TB already have FF running but not responding. Neither program is on the startup menu. So neither program works.

모든 댓글 (1)

more options

See:

You can try to delete parent.lock in the profile folder.

Location used for the main profile that keeps your personal data (Root Directory on about:profiles).

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017 and 2019":


You can use the MSConfig program or the Autoruns utility to see what software is getting started (be cautious with disabling services).