Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

amazon stuck on amazon spanish

  • 1 답장
  • 1 이 문제를 만남
  • 3 보기
  • 최종 답변자: cor-el

MBTT
MBTT
more options

after looking for a book in spanish on amazon and at the suggestion of the app (on firefox) switched to “amazon en español”, have been unable to go to the english version of amazon. i can do that using other browsers. and it happens both using ios as well as windows 10 thank you

after looking for a book in spanish on amazon and at the suggestion of the app (on firefox) switched to “amazon en español”, have been unable to go to the english version of amazon. i can do that using other browsers. and it happens both using ios as well as windows 10 thank you

모든 댓글 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

If clearing cookies didn't help then it is possible that the cookies.sqlite file in the Firefox profile folder that stores the cookies got corrupted.