Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox keeps losing session/tabs

  • 2 답장
  • 1 이 문제를 만남
  • 5 보기
  • 최종 답변자: domids

more options

Since recently Firefox keeps losing my session/tabs. This happened thrice in the last days. Yesterday, I even refreshed Firefox (about:support > Refresh Firefox...) but today all my tabs were gone. In addition, upon closing Firefox asks if I really wan't to close it and the open tabs although "Restore previous session" is enabled.

about:crashes shows no crash reports.

OS: Ubuntu 21.04 64-bit Firefox: 91.0.2/20210823123856 Add-ons: Sidebery, uBlock Origin, Privacy Badger On a different computer with Windows 10 (and same add-ons) the problem doesn't appear.

Since recently Firefox keeps losing my session/tabs. This happened thrice in the last days. Yesterday, I even refreshed Firefox (''about:support > Refresh Firefox...'') but today all my tabs were gone. In addition, upon closing Firefox asks if I really wan't to close it and the open tabs although "Restore previous session" is enabled. ''about:crashes'' shows no crash reports. OS: Ubuntu 21.04 64-bit Firefox: 91.0.2/20210823123856 Add-ons: Sidebery, uBlock Origin, Privacy Badger On a different computer with Windows 10 (and same add-ons) the problem doesn't appear.

모든 댓글 (2)

more options

You may have corrupt sessionstore [v56] sessionstore.jsonlz4 file(s). Delete all sessionstore* files and the sessionstore-backups folder.

Type about:support<enter> in the address bar.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder

Linux: Under the page logo on the left side, you will see Application Basics. Under this find Profile Directory. To its right press the button Open Directory.

Locate the above file. Then rename or delete it. Restart Firefox.


Don't delete the files if you need to rescue any data from them, just move them out of the profile folder to some location where Firefox doesn't look for them. You can try to read out their contents using this tool: https://www.jeffersonscher.com/res/scrounger.html

more options

Thank you! I will try it next time when it happens.