Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

Bookmarks

  • 1 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: All In One

kurlikew954
kurlikew954
more options

First, I'm just gonna say this because I want Mozilla to see it: I HATE "ask the community" when I have a question! Passing the buck to your customers rather than providing customer service for a product YOU provide is beyond lame! >:( If you provide a product, then YOU should also provide the customer service!

So here is my issue: my computer died recently. Dead, wouldn't boot, nothing.

I have a new computer now. If I sign into Firefox, I thought because I had signed in under my name and account that all my bookmarks would be there, but they are NOT! WHY?! Please don't tell me they are lost! It shouldn't matter what computer I use; if I'm signed into Firefox my bookmarks should all be there!!!!  :( >:(

First, I'm just gonna say this because I want Mozilla to see it: I HATE "ask the community" when I have a question! Passing the buck to your customers rather than providing customer service for a product YOU provide is beyond lame! >:( If you provide a product, then YOU should also provide the customer service! So here is my issue: my computer died recently. Dead, wouldn't boot, nothing. I have a new computer now. If I sign into Firefox, I thought because I had signed in under my name and account that all my bookmarks would be there, but they are NOT! WHY?! Please don't tell me they are lost! It shouldn't matter what computer I use; if I'm signed into Firefox my bookmarks should all be there!!!! :( >:(

모든 댓글 (1)

All In One
All In One
more options

Hi kurlikew1

I'm sorry for your loss of trust in Firefox. It is a non-profit organization working really hard to give you the browser you love. After all, they are letting you browse the web.

Anyways, I'm very sorry for your issue.

Just signing in won't help syncing bookmarks. Once you've logged in, refer to the following for which device you want to sync not only your bookmarks, but autofill info and preferences too:

Computer: https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer Android: https://support.mozilla.org/en-US/kb/sync-bookmarks-tabs-history-and-passwords-android IOS: https://support.mozilla.org/en-US/kb/sync-bookmarks-logins-and-browsing-history-firefox

I hope this helps.