Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

can't access the Microsoft Office website

  • 7 답장
  • 1 이 문제를 만남
  • 505 보기
  • 최종 답변자: danil_mazur

more options

After I log in to the Office and try to enter Word online (https://www.office.com/launch/word?auth=1) , I am constantly redirected to the home page , (https://www.office.com/?trysignin=0). I already deleted cookies and add-ons, reinstalled firefox

After I log in to the Office and try to enter Word online (https://www.office.com/launch/word?auth=1) , I am constantly redirected to the home page , (https://www.office.com/?trysignin=0). I already deleted cookies and add-ons, reinstalled firefox

선택된 해결법

oh my god, I feel so stupid. Problem solved! I had the time incorrectly configured after reinstallation and after I configured it everything worked. Thanks everyone for the help :)

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (7)

more options

Its hapenning only in firefox. I am trying to log into office 365 , but it just sends me to https://www.office.com/?trysignin=0

more options

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem,

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

While you are in Troubleshoot(Safe) mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

In about:config, does setting network.cookie.sameSite.laxByDefault to false change anything?

more options

TyDraniu сказал(а)

In about:config, does setting network.cookie.sameSite.laxByDefault to false change anything?

no( it still redirecting to https://www.office.com/?trysignin=0

more options

If you restrict cookies, I suggest creating an exception for the office.com site. While you are viewing a page on the site:

(1) Call up the Page Info dialog using one of these methods:

  • Ctrl+i (for Mac, Command+i)
  • (menu bar) Tools > Page Info
  • click the lock icon in the address bar, on the drop-down click the > button, then at the bottom click "More Information"

(2) When the dialog comes up, click the Permission icon at the top to show that panel.

Scroll down to "Set Cookies" and uncheck the "Use default" box, and then select Allow to let the site set persistent cookies.

That is saved immediately, so you can close out of Page Info now.

more options

jscher2000 сказал(а)

If you restrict cookies, I suggest creating an exception for the office.com site. While you are viewing a page on the site: (1) Call up the Page Info dialog using one of these methods:
  • Ctrl+i (for Mac, Command+i)
  • (menu bar) Tools > Page Info
  • click the lock icon in the address bar, on the drop-down click the > button, then at the bottom click "More Information"
(2) When the dialog comes up, click the Permission icon at the top to show that panel. Scroll down to "Set Cookies" and uncheck the "Use default" box, and then select Allow to let the site set persistent cookies. That is saved immediately, so you can close out of Page Info now.

no changes.

more options

선택된 해결법

oh my god, I feel so stupid. Problem solved! I had the time incorrectly configured after reinstallation and after I configured it everything worked. Thanks everyone for the help :)