Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

I receive messages that say Firefox is already running and I have to close the old version. How do I do this?

more options

What do I do when I seem to have an older version and a new version of Firefox on my computer? I receive a message: "Firefox is already running. You have to close the older version." How do I do this? Please help. [email removed from public]

What do I do when I seem to have an older version and a new version of Firefox on my computer? I receive a message: "Firefox is already running. You have to close the older version." How do I do this? Please help. [email removed from public]

글쓴이 James 수정일시

모든 댓글 (1)

more options

Hello, on Windows 7, you can check for and terminate hidden applications using the Task Manager -- Ctrl+Shift+Esc

Of course, be careful not to terminate any program where you have unsaved data or transactions in process.

Does the "Processes" tab show any "firefox.exe" processes running that do not appear on screen?

If not, it could be a problem with a local file.