Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Web page stuck in broken desktop view after disabling the setting.

  • 4 답장
  • 2 이 문제를 만남
  • 21 보기
  • 최종 답변자: jam.sign8

more options

Samsung S21 with the latest version of Firefox installed, Switched to desktop view to access an option in my email thats not available on the mobile site and now firefox wont switch back to the mobile site.

If i enable desktop mode outlook.com will go to the full desktop version, but disabling the option gives me a merged version thats halfway between the two with broken buttons/links overlapping and basically a non usable site.

Samsung S21 with the latest version of Firefox installed, Switched to desktop view to access an option in my email thats not available on the mobile site and now firefox wont switch back to the mobile site. If i enable desktop mode outlook.com will go to the full desktop version, but disabling the option gives me a merged version thats halfway between the two with broken buttons/links overlapping and basically a non usable site.

모든 댓글 (5)

more options

Hi

If you set the option at mobile view and refresh the page, does the websiet display in mobile view?

more options

I literally said disabling firefox desktop view gives me a broken mixed desktop/mobile view. Ive refreshed a million times, and done everything short of completely wiping firefox from the device.

Their are no options on the web page to switch views, and outlook support basically told me to use their app which garbage.

글쓴이 phkruszka 수정일시

more options

Does this happen when you visit a specific website or does it happen on all of them?

글쓴이 jam.sign8 수정일시

more options

jam.sign8 said

Does this happen when you visit a specific website or does it happen on all of them?

This is specific to outlook.com. it's not affecting any other sites I use regularly though I rarely use the desktop site option in the first place.

After posting this question I remembered this exact issue occurred on chrome (previous phone over a year ago) which was the final push for me to switch to Firefox on mobile. And now both times outlook support (Microsoft) blamed the browser for the issue.

Interestingly as I was writing this I got a text from work to review something in my email and outlook had logged me out again( another side effect of the bug seems to be having to re login twice a day) and the problem fixed itself. It's back to the mobile view. No idea why.

more options

phkruszka said

jam.sign8 said

Does this happen when you visit a specific website or does it happen on all of them?

This is specific to outlook.com. it's not affecting any other sites I use regularly though I rarely use the desktop site option in the first place.

After posting this question I remembered this exact issue occurred on chrome (previous phone over a year ago) which was the final push for me to switch to Firefox on mobile. And now both times outlook support (Microsoft) blamed the browser for the issue.

Interestingly as I was writing this I got a text from work to review something in my email and outlook had logged me out again( another side effect of the bug seems to be having to re login twice a day) and the problem fixed itself. It's back to the mobile view. No idea why.

It happens that some browsers do not work on some devices, and I have also experienced this issue, but I couldn't find an answer to it