Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Lost synced bookmarks in both PC and Android device

  • 2 답장
  • 1 이 문제를 만남
  • 24 보기
  • 최종 답변자: daolegiang93

more options

Hi, I haven't use Firefox on my PC (windows 10) for a while, and sometime I use it on my Android device. Today I 've opened it and got the 97 version update, but the Sync for bookmark is not working. I 've checked the Firefox app on my Android device, and still see all the bookmarks. After a few time hitting "sync button" on both devices, now they are all gone! I read somewhere the Sync function is not intended to be Backup, but I had experience in the past while reinstalling Firefox, or even reinstalling OS, the Sync still works well. So what could be the problem now? Are there any way to recover my bookmarks, from my PC or Android device or even they could be saved somewhere in the cloud? Thanks in advance.

Hi, I haven't use Firefox on my PC (windows 10) for a while, and sometime I use it on my Android device. Today I 've opened it and got the 97 version update, but the Sync for bookmark is not working. I 've checked the Firefox app on my Android device, and still see all the bookmarks. After a few time hitting "sync button" on both devices, now they are all gone! I read somewhere the Sync function is not intended to be Backup, but I had experience in the past while reinstalling Firefox, or even reinstalling OS, the Sync still works well. So what could be the problem now? Are there any way to recover my bookmarks, from my PC or Android device or even they could be saved somewhere in the cloud? Thanks in advance.

모든 댓글 (2)

more options

hii daolegiang93,

Firstly you should sign in previous email .

See if you have an older profile available. Type about:profiles in the address bar and press enter.

If you have an older profile, open the Root Directory folder. Your bookmark backups are stored there in the bookmarkbackups folder.

Thank you Arman

more options

Hi Arman, Thanks for the answer, but it seem doesn't work. The problem is I might not sync data on the Firefox PC for a long time, now it got updated and the bookmark backups folder doesn't work as well. But I still can reach the bookmarks at Android device, until using "Sync" function on both of them. Regards,