Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Remote images won't display in emails

  • 7 답장
  • 2 이 문제를 만남
  • 12 보기
  • 최종 답변자: sfhowes

more options

Recently, many subscription emails, mostly stores, display without most (all?) of the images. Sometimes there is a "broken link" icon, sometimes the URL to the image, sometimes nothing at all.

If I click on the message's "Unable to see images? Click here" link, the page displays properly in my browsers; Google Chrome and Firefox. I have Thunderbird set to currently use Firefox. I tried changing to my default browser, Google Chrome with no change. My email accounts in Thunderbird are Google Gmail accounts. When I read the email using my browsers, the messages display correctly.

Running in Troubleshoot mode has no effect. Clearing the startup cache has no effect.

Recently, many subscription emails, mostly stores, display without most (all?) of the images. Sometimes there is a "broken link" icon, sometimes the URL to the image, sometimes nothing at all. If I click on the message's "Unable to see images? Click here" link, the page displays properly in my browsers; Google Chrome and Firefox. I have Thunderbird set to currently use Firefox. I tried changing to my default browser, Google Chrome with no change. My email accounts in Thunderbird are Google Gmail accounts. When I read the email using my browsers, the messages display correctly. Running in Troubleshoot mode has no effect. Clearing the startup cache has no effect.

모든 댓글 (7)

more options

What do you have for View/Message Body As? Remote content such as images aren't shown if it's anything except Original HTML.

more options

Original HTML. Not sure I even knew it could be changed to something else. So that's not it. I do appreciate the suggestion. Anything else?

more options

In Preferences/Privacy & Security/Mail/Content, Exceptions, are any of the sites blocked?

more options

Nothing is blocked...

Alt-tabbing between Thunderbird and Gmail browser, even your picture icon fails to display in T-bird.

more options

Does your antivirus (name?) have any component that affects the TB profile folder, such as an anti-spam filter?

If remote content isn't blocked by the mail provider or Mail Content settings, and the setting is for Original HTML, there is likely another app interfering.

more options

Huh. That's 'interesting'. Running Zscaler. With it on, Thunderbird just shows broken links. On or off, Gmail reads them all fine....

more options

Run Windows in safe mode to bypass startup apps like Zscaler. Turning it on or off in Windows normal mode is not sufficient to test its effect.