Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Trying to re-install TB

  • 1 답장
  • 1 이 문제를 만남
  • 2 보기
  • 최종 답변자: david

more options

I am trying to re-install TB on a win 10 laptop on which it was previously working but was re-installed.

I try to ADD an Account, complete the name, email and password, click DONE and it enters an infinite loop asking for my password. When I cancel this nonsense it indicates that it can't log in to my gmail account event thought the credentials are correct.

I then donloaded and installed POSTBOX and it installed and configured everything to allow me access to my email but I cannot get TB to do the same.

Any assistance would be extremely welcome. Very frustrating!

I am trying to re-install TB on a win 10 laptop on which it was previously working but was re-installed. I try to ADD an Account, complete the name, email and password, click DONE and it enters an infinite loop asking for my password. When I cancel this nonsense it indicates that it can't log in to my gmail account event thought the credentials are correct. I then donloaded and installed POSTBOX and it installed and configured everything to allow me access to my email but I cannot get TB to do the same. Any assistance would be extremely welcome. Very frustrating!

모든 댓글 (1)

more options

For gmail, do not enter password. If you've done so, remove the entire entry in the password section. If there are two entries in password section, remove both entries completely.

Here are the basics:

- change your security authorization to Oauth2 (do this for the server settings and also for the Outgoing (SMTP) server - two places - remove the password entries for the account (remove the entire entries both incoming and outgoing) - check to ensure that TB is set to accept cookies - Google will then step you through the authentication process for your PC.