Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

New Thunderbird Update is constantly freezing

  • 1 답장
  • 0 이 문제를 만남
  • 5 보기
  • 최종 답변자: Wayne Mery

more options

So I got a notification that there was an update for thunderbird. Not sure which version was on before I upgraded, but the new version now is 102.5.0 (32 - bit).

Anyway, ever since I upgraded it, it constantly freezes then displays the (Not Responding) error message on the top navigation bar and then it suddenly unfreezes and all goes back to normal.

I wouldn't mind the freezing if it didn't interrupt my work, but several times it's happened on me as I was typing an email to a client. I notice that I'm typing and then suddenly, it freezes and won't do anything until it unfreezes.

Please find out what broke it and fix it.

In the meantime, I need to find a previous version and downgrade until you fix whatever is wrong with this version.

Thank you for your kind assistance.

Sincerely,

Jaime Ojeda

So I got a notification that there was an update for thunderbird. Not sure which version was on before I upgraded, but the new version now is 102.5.0 (32 - bit). Anyway, ever since I upgraded it, it constantly freezes then displays the (Not Responding) error message on the top navigation bar and then it suddenly unfreezes and all goes back to normal. I wouldn't mind the freezing if it didn't interrupt my work, but several times it's happened on me as I was typing an email to a client. I notice that I'm typing and then suddenly, it freezes and won't do anything until it unfreezes. Please find out what broke it and fix it. In the meantime, I need to find a previous version and downgrade until you fix whatever is wrong with this version. Thank you for your kind assistance. Sincerely, Jaime Ojeda

모든 댓글 (1)

more options

Please start *Windows'* in safe mode with networking enabled win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Still in Windows safe mode, start Thunderbird in Troubleshoot mode https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird

Does problem go away?