Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

Saved searches dead in TB 102.5.

  • 3 답장
  • 0 이 문제를 만남
  • 3 보기
  • 최종 답변자: Wayne Mery

jmacauslan
jmacauslan
more options

I just upgraded from TB 91.something to 102.5. (No, I didn't install 102.0, I just upgraded in the usual in-app fashion.)

(1) My saved-search folders are non-functional -- just blank lines. (2) Even the Saved Search item on the File>New menu is completely absent. So I also can't create new ones.

(Help! One of these functions as my "true" inbox for virtually all incoming email.)

FWIW: Windows 10 (latest rev) on MS Surface Pro.

I just upgraded from TB 91.something to 102.5. (No, I didn't install 102.0, I just upgraded in the usual in-app fashion.) (1) My saved-search folders are non-functional -- just blank lines. (2) Even the Saved Search item on the File>New menu is completely absent. So I also can't create new ones. (Help! One of these functions as my "true" inbox for virtually all incoming email.) FWIW: Windows 10 (latest rev) on MS Surface Pro.

글쓴이 jmacauslan 수정일시

모든 댓글 (3)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

You will need to recreate them. Rename VirtualFolders.dat in your thunderbird profile.

jmacauslan
jmacauslan 질문자
more options

Thanks, Wayne! 1. Why in the world wasn't this documented, even by a week after the release? 2. Is the problem understood? A quick check shows that the old and new VirtualFolders.dat files (which are both text, and rather short) are extremely similar -- enough that surely at least a meaningful error message would have been feasible about whatever the incompatibility is.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

> 1. Why in the world wasn't this documented, even by a week after the release?

Because it is an uncommon problem, and we don't flag uncommon problems.

> 2. Is the problem understood? A quick check shows that the old and new VirtualFolders.dat files (which are both text, and rather short) are extremely similar -- enough that surely at least a meaningful error message would have been feasible about whatever the incompatibility is.

No, it is not well understood. Which is one reason why no additional corrective work has been possible.