Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

savefrom.net

  • 7 답장
  • 0 이 문제를 만남
  • 2656 보기
  • 최종 답변자: Emre Domaç

more options

Hello there; I had installed the "savefrom.net" extension. This extension automatically generated the website address to the "bookmarks toolbar". I deleted the extension and deleted the shortcut as well. But when the bookmarked website shortcut "firefox" is closed and reopened, it adds itself to the bookmarks toolbar again. No matter what I did, it didn't work. I don't want to delete Firefox completely and reinstall it. Because there are too many shortcuts and data that I use all the time. How do you think I can solve this problem?

Hello there; I had installed the "savefrom.net" extension. This extension automatically generated the website address to the "bookmarks toolbar". I deleted the extension and deleted the shortcut as well. But when the bookmarked website shortcut "firefox" is closed and reopened, it adds itself to the bookmarks toolbar again. No matter what I did, it didn't work. I don't want to delete Firefox completely and reinstall it. Because there are too many shortcuts and data that I use all the time. How do you think I can solve this problem?
첨부된 스크린샷

선택된 해결법

There are two ways that Enterprise Policies can be applied to Firefox for Windows:

(1) Through the Windows Registry (2) Through a policies.json file in the Firefox programs folder

Is this a work computer managed by an IT department?

I don't want to create a problem by suggesting options that would remove company policies. (We would only want to get rid of the bookmark policy.)

For future reference:

문맥에 따라 이 답변을 읽어주세요 👍 2

모든 댓글 (7)

more options

Do you use Sync? With Firefox closed, I would look in task manager to see if there is a process running.

more options

Thank you for the idea. I looked in the task manager and I didn't see any activity related to it. The problem persists.

more options

It sounds like malware. This support article may help.

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware

more options

There are not that many ways that a bookmark could get added to Firefox. One is an add-on. Hopefully you have well and truly flushed any add-on doing this.

Another is a code file that Firefox reads at startup which does the deed. As a starting point for investigation, could you type or paste about:policies in the address bar and press Enter to load the About Policies page. What you normally see is Active in blue, and "The Enterprise Policies service is inactive."

How about on your Firefox?

more options

Hello @jscher2000; Your answer to my question below will seem like a solution. I added a screenshot. He added himself where you said. How can I remove it from here? Is there a resource on this? I am writing to you with google translate.

more options

선택된 해결법

There are two ways that Enterprise Policies can be applied to Firefox for Windows:

(1) Through the Windows Registry (2) Through a policies.json file in the Firefox programs folder

Is this a work computer managed by an IT department?

I don't want to create a problem by suggesting options that would remove company policies. (We would only want to get rid of the bookmark policy.)

For future reference:

more options

Thank you jscher2000. My personal computer. I solved the problem. with policies.json