Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

duplicate emails in sent folder

  • 1 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: Matt

more options

Every time I send an email I get two copies of that email in my sent folder with same message same date and time why and can I fix it please help would be appreciated

Every time I send an email I get two copies of that email in my sent folder with same message same date and time why and can I fix it please help would be appreciated

선택된 해결법

Generally this occurs with folk using IMAP mail with Hotmail/outlook domains and Google.

What occurs is both of those providers and Thunderbird make a copy of the email to go in the sent folder, resulting in two copies being saved.

As neither provider gives you the option of disabling their helpful copy, the only alternative is to disable that in Thunderbird. Account settings > copies and folders and change it to not save a copy.

The draw back is Google at least do not save the BCC information on sent mail, retaining only "undisclosed recipients" so if retaining this informai0on is at all important, you probably should allow Thunderbird to continue making a copy and perhaps save in in the local folder > sent folder to reduce confusion.

문맥에 따라 이 답변을 읽어주세요 👍 2

모든 댓글 (1)

more options

선택된 해결법

Generally this occurs with folk using IMAP mail with Hotmail/outlook domains and Google.

What occurs is both of those providers and Thunderbird make a copy of the email to go in the sent folder, resulting in two copies being saved.

As neither provider gives you the option of disabling their helpful copy, the only alternative is to disable that in Thunderbird. Account settings > copies and folders and change it to not save a copy.

The draw back is Google at least do not save the BCC information on sent mail, retaining only "undisclosed recipients" so if retaining this informai0on is at all important, you probably should allow Thunderbird to continue making a copy and perhaps save in in the local folder > sent folder to reduce confusion.