Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

Upgraded to latest Firefox and now all my bookmarks are gone

  • 2 답장
  • 1 이 문제를 만남
  • 6 보기
  • 최종 답변자: anna.groszek

anna.groszek
anna.groszek
more options

I cleared my cache and cookies, had to restart my pc - macbook pro. After opening Firefox, I was signed out. I had to ask for password reset and once signed in, it looks like all my bookmarks are gone!

How do I recover them pls? I did not saved them anywhere or made a copy of those.

I cleared my cache and cookies, had to restart my pc - macbook pro. After opening Firefox, I was signed out. I had to ask for password reset and once signed in, it looks like all my bookmarks are gone! How do I recover them pls? I did not saved them anywhere or made a copy of those.

모든 댓글 (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

This support article should help:

https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

anna.groszek
anna.groszek 질문자
more options

thanks Paul, this does not solve my problem. It seems all the old profiles are gone after Firefox update. I went into the article on recovering old profiles, but this seems to only describe how to back up bookmarks, which does not help either.. seems my bookmarks are gone for good