Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

Unable to print any emails -- v 114.0b3 (32-bit)

  • 1 답장
  • 0 이 문제를 만남
  • 3 보기
  • 최종 답변자: Toad-Hall

maxherr
maxherr
more options

A few days ago, I set up a new laptop running Windows 11 Pro, migrated my Thunderbird profile from the old laptop to the new one, and have been sending and receiving emails (five accounts) without incident. Today, I had a critical need to print an email (to PDF) and clicking the PRINT command on the FILE dropdown menu does nothing. I have no idea what is causing this and need to find the solution. I was able to save the file as HTML and print from that, but this is far from an ideal solution.

I have essentially all the same software installed in the new laptop as I was running on the former, including ESET Smart Security Premium anti-virus and Malwarebytes Premium. I never had an issue printing emails on the older laptop.

A few days ago, I set up a new laptop running Windows 11 Pro, migrated my Thunderbird profile from the old laptop to the new one, and have been sending and receiving emails (five accounts) without incident. Today, I had a critical need to print an email (to PDF) and clicking the PRINT command on the FILE dropdown menu does nothing. I have no idea what is causing this and need to find the solution. I was able to save the file as HTML and print from that, but this is far from an ideal solution. I have essentially all the same software installed in the new laptop as I was running on the former, including ESET Smart Security Premium anti-virus and Malwarebytes Premium. I never had an issue printing emails on the older laptop.

모든 댓글 (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

You are using a beta version. You may discover most people in this support forum are more up to date with the current relase.

However, I do know that beta 114.0b3 had a print bug fixed in the last few hours, so wait for next update. https://bugzilla.mozilla.org/show_bug.cgi?id=1833764 https://bugzilla.mozilla.org/show_bug.cgi?id=1834346

If you find a bug when testing a beta version please check out the bugzilla forum to see if a bug has been posted and report bugs.

Also, the topicbox forum posts good info on what bugs have been reported and fixed. eg: https://thunderbird.topicbox.com/groups/beta/Te8d87d41ac329bd4-M792ba4a0a75b90c645eaa21e