Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Damaged / Corrupted Folder

  • 1 답장
  • 0 이 문제를 만남
  • 4 보기
  • 최종 답변자: david

more options

The problem I am requesting assistance with is that a number of my mail folders have been "corrupted/damaged". Once a folder is "damaged" I can no longer delete or rename the folder.

The icons for mail folders are normally displayed as yellow. I can delete and rename these "normal" folders using the menu displayed by a right click or by changing the name in the "Properties" name field menu.

A visible clue that a folder is "damaged" is that the folder icon is displayed as purple instead of yellow. When I right click on a "damaged" folder the options to delete and rename do not' appear in the menu displayed. Additionally I can not change the name of the folder by changing the content of the name field in the "Properties" menu, I have tried to use the repair option that is displayed in the "Properties" menu, but has no effect.

I am running the most recent level of Thunder (102.14.0 (64-bit) on a Surface machine running Windows 11 Home, Verson 22H2, OS Build 22621.1992. Any assistance welcome. Tx Tom Thomas J Meehan [removed emails from public]

The problem I am requesting assistance with is that a number of my mail folders have been "corrupted/damaged". Once a folder is "damaged" I can no longer delete or rename the folder. The icons for mail folders are normally displayed as yellow. I can delete and rename these "normal" folders using the menu displayed by a right click or by changing the name in the "Properties" name field menu. A visible clue that a folder is "damaged" is that the folder icon is displayed as purple instead of yellow. When I right click on a "damaged" folder the options to delete and rename do not' appear in the menu displayed. Additionally I can not change the name of the folder by changing the content of the name field in the "Properties" menu, I have tried to use the repair option that is displayed in the "Properties" menu, but has no effect. I am running the most recent level of Thunder (102.14.0 (64-bit) on a Surface machine running Windows 11 Home, Verson 22H2, OS Build 22621.1992. Any assistance welcome. Tx Tom Thomas J Meehan [removed emails from public]
첨부된 스크린샷

글쓴이 James 수정일시

모든 댓글 (1)

more options

One possibility would be to upgrade to the release version, which is 115. That's no guarantee of a fix for your issue, as I have not encountered others reporting that problem.