Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Lost open tabs and cannot recover them

  • 2 답장
  • 0 이 문제를 만남
  • 84 보기
  • 최종 답변자: Kẏra

more options

I was trying to change some settings on Firefox and I accidentally closed it and lost all of my tabs. I have the setting enabled to open tabs from last browsing session, but I was messing with the extension OneTab and I lost my open tabs.

Just to be clear, it wasn't the fault of OneTab, this is was my fault for closing Firefox too quickly when it was restoring my tabs and I didn't allow it to finish.

Anyway, in attempting to recover my tabs, I have restored from backup my "sessionrestore-backups" folder; this didn't work. I have also restored my entire Mozilla folder in my profile; this also didn't work.

I also tried following this article (https://support.mozilla.org/en-US/kb/how-restore-browsing-session-backup), but the sessionstore.jsonlz4 file doesn't exist. I did a search for this file in my profile and it doesn't exist anywhere.

Does anyone have any ideas that may help?

Thanks in advance!

I was trying to change some settings on Firefox and I accidentally closed it and lost all of my tabs. I have the setting enabled to open tabs from last browsing session, but I was messing with the extension OneTab and I lost my open tabs. Just to be clear, it wasn't the fault of OneTab, this is was my fault for closing Firefox too quickly when it was restoring my tabs and I didn't allow it to finish. Anyway, in attempting to recover my tabs, I have restored from backup my "sessionrestore-backups" folder; this didn't work. I have also restored my entire Mozilla folder in my profile; this also didn't work. I also tried following this article (https://support.mozilla.org/en-US/kb/how-restore-browsing-session-backup), but the sessionstore.jsonlz4 file doesn't exist. I did a search for this file in my profile and it doesn't exist anywhere. Does anyone have any ideas that may help? Thanks in advance!

선택된 해결법

I was able to fix this issue myself.

I had to delete all of the files in this directory first, then do the restore. Restoring the files with overwrite was not enough, I had to delete everything first. Then when I did the restore it all worked fine.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (2)

more options

선택된 해결법

I was able to fix this issue myself.

I had to delete all of the files in this directory first, then do the restore. Restoring the files with overwrite was not enough, I had to delete everything first. Then when I did the restore it all worked fine.

more options

I think this is probably a common occurrence and filed a bug that can hopefully be addressed: https://bugzilla.mozilla.org/show_bug.cgi?id=1873400