Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox keeps crashing when I try to restore my last session

  • 2 답장
  • 0 이 문제를 만남
  • 6 보기
  • 최종 답변자: cor-el

more options

Only been happening to me in the last few days but it's frustrating as you can imagine. Whenever I start up my computer now and try to restore my session, Firefox crashes and closes. Has this been happening to anyone else?

Only been happening to me in the last few days but it's frustrating as you can imagine. Whenever I start up my computer now and try to restore my session, Firefox crashes and closes. Has this been happening to anyone else?

모든 댓글 (2)

more options

We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

  1. On the keyboard, press [Windows] The image "Windows key" does not exist. + [R]. This should bring up a Run window that contains a text field.
  2. In that text field, type %APPDATA% and press Enter. An explorer window should open.
  3. From that explorer window, double-click on the Mozilla folder, then double-click on Firefox and then on Crash reports. Double-click on submitted.
  4. Now, you should see a list of files that contain reports. Go to View > Arrange Icons by > Modified to get the most recent files at the top of the window.
  5. Open the most recent 5 files with a text editor and copy the IDs.
  6. Paste each ID with bp- into the reply window on the forums.

Thanks in advance!

You can find more information and troubleshooting steps in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

more options

Do you get the about:sessionrestore page that allows to select what tabs to restore, so you can possibly exclude suspect tabs from reopening ?