Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Spam and Junk folders from different accounts are not grouped in the "grouped folders" view in TB 115.4.1

  • 5 답장
  • 0 이 문제를 만남
  • 7 보기
  • 최종 답변자: sfhowes

more options

My spam folders no longer appear grouped in the "grouped folders" view in TB 115.4.1. I guess this has to do with the different naming (or handling) of this type of folder by the mail providers, similarly to "trash/deleted". In my case, only 2 spam folders from 9 accounts are currently grouped. It would be nice to have an option to manually tell TB which folder it is, like K9-Mail does.

My spam folders no longer appear grouped in the "grouped folders" view in TB 115.4.1. I guess this has to do with the different naming (or handling) of this type of folder by the mail providers, similarly to "trash/deleted". In my case, only 2 spam folders from 9 accounts are currently grouped. It would be nice to have an option to manually tell TB which folder it is, like K9-Mail does.
첨부된 스크린샷

모든 댓글 (5)

more options

Unified folders should show all the folders, whether they are named Spam, Junk, Bulk etc. Try resetting Unified folders and see if it helps.

https://support.mozilla.org/en-US/questions/1426387

more options

Thanks, sfhowes! It didn't work for me, but I found a very simple solution: right-click the unified Junk folder to edit it's properties, and then use the "select" button to choose the correct spam folders from each account.

more options

Do you mean that after resetting Unified, either manually or with the add-on, and restarting TB, Unified Folders was incomplete, until you manually selected the spam folders?

more options

Yes, I deleted my virtualFolders.dat and restarted Thunderbird. That did not solve the problem at first, but then I edited the Junk folder's properties.

more options

For future reference, besides the .dat file, you have to delete the Mail/smart mailboxes subfolder of the profile folder, with TB closed.