Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

No audio when sound card at 44.1khz.

more options

Firefox plays audio just fine when my sound card is set to 48khz, but not 44.1khz. I searched for troubleshooting solutions online, but I did not find sufficient information regarding this specific issue. Please help.

Thanks Matt

Firefox plays audio just fine when my sound card is set to 48khz, but not 44.1khz. I searched for troubleshooting solutions online, but I did not find sufficient information regarding this specific issue. Please help. Thanks Matt

모든 댓글 (7)

more options

OK. Enter about:support in the address bar, go to the Media section and paste here the value of Preferred Sample Rate.

Then go to Output devices and paste here Rate of your devices.

more options

Pasting doesn't seem to be allowed in that area. Tried it and nothing happened.

more options

Paste it here, on this forum... I'm just asking what is the value there.

more options

Oh, sorry. I thought you were offering a solution. The value shown under Preferred Sample Rate is 48000. Is there no way to change that?

more options

As for the Output Devices section, it shows "default: 48000, support: 48000 - 48000," which is strange because my audio interface supports 44.1k, 48k, 88.2k, as well as 96k. So why does Firefox think my device only supports 48k?

more options

Browser asks your sound card on startup, which is the preferred sample rate and sets that one to the audio stream. If the preferred sampling rate on your device is 44.1kHz that one will be used.

I don't know, how to configure it on your device.

more options

Negative. Even if I restart my computer and set my audio interface to 44.1k before doing anything else, when I open Firefox there's still no sound and when I go to about:settings it still shows 48000.