Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

Everything is missing

  • 2 답장
  • 0 이 문제를 만남
  • 5 보기
  • 최종 답변자: zeroknight

b52srule
b52srule
more options

Everything is gone….bookmarks, passwords, history on my desktop computer and I have no idea why. I opened Firefox and the home page was different and then noticed nothing was the same. I dl Firefox again, no help, same result. I do have my desktop synced to my iPad and laptop but I’m concerned they will import from the desktop and get wiped out. Is there a way to sync from the laptop to the desktop? I am at a complete loss on how to fix this. I do run a backup on this computer. Would that help? Restore point?

Many thanks,

Len

Everything is gone….bookmarks, passwords, history on my desktop computer and I have no idea why. I opened Firefox and the home page was different and then noticed nothing was the same. I dl Firefox again, no help, same result. I do have my desktop synced to my iPad and laptop but I’m concerned they will import from the desktop and get wiped out. Is there a way to sync from the laptop to the desktop? I am at a complete loss on how to fix this. I do run a backup on this computer. Would that help? Restore point? Many thanks, Len

모든 댓글 (2)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi Len

This support article should help:

https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

zeroknight
zeroknight
more options

Check for other profiles on your system.

Look for an "Old Firefox Data" folder on your desktop.

If you installed Firefox from the Microsoft Store, the settings are stored separately from other installations.

Log out of sync and backup any existing profile you want to keep before attempting to sync.